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ERROR: Duplicate Matter

 

ERROR: Duplicate Matter

Problem

An exception error occurred!

I have a Matter called Acme 1. When I try to create a new Matter named Acme, I get an exception error: Exception handled 2 Matters with this name [Acme] already exist.

Solution

Matter names must be unique in Hanzo Hold.

In order to avoid search issues, a Matter name cannot be a subset of another matter. Since there was already a Matter called “Acme 1”, you cannot add a second matter simply called “Acme”. To resolve the issue, use a new Matter name that is not a subset (e.g., use “Acme 2”).

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